Terms and Conditions

This is a courtesy translation. The Spanish version is the legally binding one under Spanish law.

Last updated: 28 August 2026

1. Company information

In compliance with Art. 10 of Law 34/2002 (LSSI-CE): see the Legal Notice for the full identification of the provider, including registry details.

2. Purpose

These Terms govern the commercial relationship between Llovesa Project SL and the user when placing an order at fara961.com, which sells clothing and accessories for dogs online.

By placing an order, the user declares that they are of legal age and have the legal capacity to contract.

3. Purchase process

The user selects the products and adds them to the cart; reviews the cart and proceeds to checkout; enters their personal and shipping details; selects a payment method and completes the transaction; and receives confirmation by email. By pressing the payment button, the user expressly acknowledges that the order entails an obligation to pay. Confirmation of the order implies acceptance of these Terms.

4. Prices and taxes

All prices shown include the applicable VAT. Prices are in euros and are valid at the time of the order. We may change prices at any time, without this affecting orders already confirmed.

5. Payment methods

Payment is made through Stripe, which accepts the main credit and debit cards and other methods enabled in your region. Your card details are processed directly by Stripe in accordance with PCI DSS standards and are never stored on our servers.

6. Shipping and delivery times

See Shipping Policy for up-to-date delivery times, delivery zones and costs, shown before completing the purchase.

7. Right of withdrawal

In accordance with Directive 2011/83/EU and the Consolidated Text of the General Law for the Defence of Consumers and Users (TRLGDCU), you have the right to withdraw from the purchase within 14 calendar days of receiving the product, without justification. The procedure, the withdrawal form and the exceptions (personalised products, art. 103.c TRLGDCU) are described in Returns & Exchanges.

8. Legal guarantees

See Warranty.

9. Personalised products

You are responsible for verifying that the personalisation details (name, number, typeface) are correct before confirming the order. If we faithfully reproduce the details as you entered them, claims based on an error of yours when entering them (for example, a typo in the name) will not be accepted. This does not affect your right to claim if the reproduction error is ours (for example, if we personalise the garment with a text different from the one you entered correctly).

10. Intellectual and industrial property

All contents of fara961.com (texts, images, logos, designs, source code) are the property of Llovesa Project SL or its licensors and are protected by intellectual and industrial property law. Their reproduction, distribution or transformation without express authorisation is prohibited.

Reviews and user content: the text and photos you post in reviews remain their author's; we do not acquire ownership of them. By submitting them, you declare that you are the author and have the consent of any identifiable person appearing in them, and you authorise us solely to publish them in the reviews section of fara961.com, with no assignment for any other use or for advertising. You may request their removal at any time by writing to info@fara961.com. We may decline to publish, or may remove, reviews that breach these terms or applicable law.

11. Liability

Llovesa Project SL is liable for damage arising from the breach of its contractual obligations in accordance with applicable law. It is not liable for damage arising from improper use of the products, nor for the temporary unavailability of the website due to technical, maintenance or force majeure causes, all without prejudice to the rights that consumer protection law mandatorily recognises for the user.

12. Data protection

See Privacy Policy.

13. Dispute resolution

You may address any complaint to info@fara961.com (see the procedure in FAQ) or, where applicable, turn to the Consumer Arbitration Boards or the consumer authority in your area. (Note: the former European online dispute resolution platform ceased operating on 20 July 2025 following the repeal of Regulation (EU) 524/2013 by Regulation (EU) 2024/3228; that is why it is no longer referenced here.)

14. Applicable law and jurisdiction

These Terms are governed by Spanish law. For any dispute, and without prejudice to other jurisdictions that may apply under mandatory consumer protection law, the courts and tribunals of the consumer's domicile shall have jurisdiction.